Privacy Policy

Last updated: March 2026

KVKK Clarification Text (Article 10)

This page constitutes the Clarification Text required under Article 10 of the Turkish Personal Data Protection Law (KVKK No. 6698). It informs you about the identity of the data controller, the purposes and legal basis of processing, data recipients, and your rights.

1. Data Controller

PC Genç Bilgisayar, Abdurrahman Gazi Mh. Seymen Sk. No:11/A, Sancaktepe, İstanbul is the data controller for the personal data collected through this website.

2. What Data We Collect

• Contact information: Name, phone number, email address
• Appointment information: Service type, device information, problem description, preferred date/time
• Technical data: IP address, browser type, pages visited (via Google Analytics)

3. Purpose of Processing

• To schedule and manage service appointments
• To respond to contact form inquiries
• To send appointment reminders via phone or WhatsApp
• To improve website performance and user experience (analytics)

4. Legal Basis

Your data is processed based on your explicit consent (KVKK Article 5/1) and for the performance of a service contract (KVKK Article 5/2-c).

5. Data Sharing

Your personal data is not shared with third parties except:

• Google Analytics (anonymized usage data)
• When legally required by authorities

6. Cookies

This website uses the following cookies:

• Necessary: Session cookie for language preference and security (CSRF)
• Analytics: Google Analytics cookies (_ga, _gid) to understand site traffic

You can manage cookie preferences via the cookie banner or your browser settings.

7. Data Retention

Appointment records are retained for 2 years. Contact form submissions are retained for 1 year. Analytics data is retained per Google's default retention policy.

8. Your Rights

Under KVKK (Turkish Personal Data Protection Law), you have the right to:

• Know whether your personal data is processed
• Request information about processing
• Know the purpose of processing and whether it is used as intended
• Request correction of incomplete or incorrect data
• Request deletion of your data
• Object to processing

To exercise these rights, contact us at: info@pcgenc.com

9. Contact

PC Genç Bilgisayar
Abdurrahman Gazi Mh. Seymen Sk. No:11/A, Sancaktepe, İstanbul
Phone: +90 216 311 28 98
Email: info@pcgenc.com